Malaysian citizen or Permanent Resident of Malaysia or holder of a work permit, employment pass, dependent pass, long-term social visit pass, or student pass issued by the relevant authorities in Malaysia which is valid at the time of issuance of this Policy and who is legally residing in Malaysia.

Adults: 18 – 80 years old

Child: 30 days – 21 years old (unemployed and unmarried)

Between ages 18 – 21, individuals who are employed and/or married are considered adults

Yes, both COVID Plus and COVID Lite plans have COVID-19 related benefits plus basic plan benefits e.g. personal accident, luggage delay and etc.

For loss or damage caused by theft during the trip, a report must be made at the nearest police station or relevant authorities within the jurisdiction where the incident took place within 24 hours of the incident. You must also notify the relevant airline authorities of missing luggage at the scheduled destination point and to obtain a property irregularity report.